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    Digital technologies as modern infrastructure for information support of education and scientific communication: the experience of USUST
    (Український державний університет науки і технологій, Дніпро, 2025) Radkevych, Anatolii V.; Kolesnykova, Tetiana O.; Soroka, Maksym L.; Rybalka, Roman V.
    ENG: This paper examines the experience of the Ukrainian State University of Science and Technologies in employing digital technologies as a contemporary infrastructure for supporting educational and scholarly communication. It presents a concise overview of the Erasmus+ project “Open science supporting vulnerable communities: empowering university libraries in crisis response” (CAELUM), in which the authors are participants and which materials underpin this study. Within the framework of the CAELUM project, the authors investigated the experiences and expectations of users interacting with the scientific libraries of Ukrainian universities during crises. Anonymised data were collected from 72 respondents aged 18 and above, representing diverse roles within the academic community, through online interviews and questionnaires. Responses to five closed-ended questions were analysed using cluster analysis, resulting in the identification of four distinct respondent clusters. Subsequently, a semantic analysis was conducted on responses to four open-ended questions. The findings enabled the identification of four target user groups of university library services in the context of crisis response. This provides a basis for university libraries to organise their activities more effectively by accounting for the needs and interests of these groups.